Collection and Updating of Business Contact Data
Purpose and Scope of Update
To ensure the accuracy and completeness of our customer records, we periodically review and update the business contact information held in our Enterprise Resource Planning (ERP) system. This process may involve direct engagement with our customers via our sales representatives.
Types of Data Collected and Updated
As part of this project, we collect and update the following types of business contact information for our customers:
- Name
- Job title or role (e.g., purchaser, sales staff, marketing staff)
- Business address
- Business telephone number
- Business email address
This information is collected and reviewed for the purpose of maintaining accurate records and facilitating effective business communications.
How Data is Collected and Updated
Business contact data may be collected and updated through the following means:
- Direct interaction with our sales representatives during customer visits, phone calls, or other communications.
- Verification and amendment of existing records within our ERP system, based on information provided by customers or their staff.
Lawful Basis for Processing
We process this business contact information under the lawful basis of legitimate interests, as it is necessary for the maintenance of accurate customer records and the effective management of our business relationships.
Data Security and Access
All business contact data collected and updated as part of this project is handled securely. Access to this data is restricted to authorised personnel only, and appropriate technical and organisational measures are in place to protect the data from unauthorised access, loss, or misuse.
Your Rights
You have the right to:
- Access the business contact information we hold about you.
- Request correction of any inaccuracies.
- Object to the processing of your data.
- Request deletion of your data, where applicable.
To exercise these rights, please contact us using the details provided in this privacy statement.
This amendment forms part of our overall privacy statement and is effective as of 05.06.2025.